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2_x:administrators:start [2020/08/04 15:34] – [User profiles] cnaud2_x:administrators:start [2022/09/22 22:42] – [User profiles] cnaud
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 | Hostmaster - DNS | Person handling the DNS space | [[extensions:teemip-zone-mgmt|DNS Zone Management]] | | Hostmaster - DNS | Person handling the DNS space | [[extensions:teemip-zone-mgmt|DNS Zone Management]] |
 | IP Helpdesk agent | Person processing the IP requests | [[extensions:teemip-request-mgmt|IP Request Management]] | | IP Helpdesk agent | Person processing the IP requests | [[extensions:teemip-request-mgmt|IP Request Management]] |
 +| IP Portal Automation user | Is elligible to have its IP requests automatically processed. Must be used in conjunction with "IP Portal user" profile. | [[extensions:teemip-request-mgmt|IP Request Management]] |
 | IP Portal user | Has the rights to access the IP portal. People having this profile will not be allowed to access the standard application, they will be automatically redirected to the default portal | [[extensions:teemip-request-mgmt|IP Request Management]] | | IP Portal user | Has the rights to access the IP portal. People having this profile will not be allowed to access the standard application, they will be automatically redirected to the default portal | [[extensions:teemip-request-mgmt|IP Request Management]] |
 | Notification Manager | Has the rights to create and modify notification triggers and actions. Must be combined with another profile | | | Notification Manager | Has the rights to create and modify notification triggers and actions. Must be combined with another profile | |
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 | Document author | Adds R/W rights on links with IP Objects | | Document author | Adds R/W rights on links with IP Objects |
  
 +Standard user profiles left unchanged :
 +^  Profile  ^  Change  ^
 +| Administrator | Has the rights on everything (bypassing any control) |
 +| Portal power user | Users having this profile will have the rights to see all the tickets for a customer in the portal. Must be used in conjunction with other profiles (e.g. Portal User). |
 +| REST Services User | Only users having this profile are allowed to use the REST Web Services (unless 'secure_rest_services' is set to false in the configuration file). |
 +
 +===== TeemIp Newsroom =====
 +
 +Important news related to the TeemIp project are provided to TeemIp administrators through the TeemIp newsroom. This communication channel comes in addition to the one provided by iTop (described [[https://www.itophub.io/wiki/page?id=latest%3Aadmin%3Anewsroom|here]]).
 +
 +When logged as an administrator, the "news" icon will tell you if they are any new messages still unread.
 +
 +{{ :2_x:newsroom1.png }}
 +
 +Clicking on the icon will list these messages. Optionally, links will allow you to read all messages already sent by iTop or TeemIp in specific pages.
 +
 +{{ :2_x:newsroom2.png?300 }}
 +
 +You may deactivate TeemIp newsroom through the General Configuration file. In the module section, just adds the following lines (if not already present) ans set the 'enabled' parameter to false.
 +
 +<code>
 +'teemip-newsroom-provider' => array (
 + 'enabled' => false,
 +),
 +</code>
  
 ===== Links to iTop's admin features ===== ===== Links to iTop's admin features =====
 The following list provides direct links to the admin chapters described in the iTop's admin pages. The following list provides direct links to the admin chapters described in the iTop's admin pages.
  
-  * [[https://wiki.openitop.org/doku.php?id=LATEST:install:start|Installing iTop]] +  * [[https://www.itophub.io/wiki/page?id=2_7_0%3Ainstall%3Astart|Install / Upgrade iTop]] 
-  * [[https://wiki.openitop.org/doku.php?id=LATEST:install:php_and_mysql_configuration|PHP and MySQL Settings]] +  * [[https://www.itophub.io/wiki/page?id=2_7_0%3Aadvancedtopics%3Astart|Integrate iTop]] 
-  * [[https://wiki.openitop.org/doku.php?id=LATEST:admin:settings|Changing iTop Settings]]+  * [[https://www.itophub.io/wiki/page?id=2_7_0%3Acustomization%3Astart|Customize iTop]]
   * [[https://wiki.openitop.org/doku.php?id=LATEST:admin:using_itop|Using iTop]]   * [[https://wiki.openitop.org/doku.php?id=LATEST:admin:using_itop|Using iTop]]
    
 ==== iTop admnistrator's guide ==== ==== iTop admnistrator's guide ====
-  * [[https://wiki.openitop.org/doku.php?id=LATEST:admin:managing_organizations|Managing Organizations]] 
   * [[https://wiki.openitop.org/doku.php?id=LATEST:admin:itop_configuration_file|Configuration Parameters]]   * [[https://wiki.openitop.org/doku.php?id=LATEST:admin:itop_configuration_file|Configuration Parameters]]
   * [[https://www.itophub.io/wiki/page?id=2_7_0%3Aadmin%3Aplaceholders|Notification placeholders]]   * [[https://www.itophub.io/wiki/page?id=2_7_0%3Aadmin%3Aplaceholders|Notification placeholders]]
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 ==== Configuration Menu ==== ==== Configuration Menu ====
   * [[https://wiki.openitop.org/doku.php?id=LATEST:admin:configuration_editor|General Configuration]]   * [[https://wiki.openitop.org/doku.php?id=LATEST:admin:configuration_editor|General Configuration]]
 +    * [[2_x:datamodel:ip-settings|Global IP Settings]]
   * [[https://wiki.openitop.org/doku.php?id=LATEST:advancedtopics:data_synchronization|Synchronize Data Sources]]   * [[https://wiki.openitop.org/doku.php?id=LATEST:advancedtopics:data_synchronization|Synchronize Data Sources]]
   * [[https://wiki.openitop.org/doku.php?id=LATEST:admin:notifications|Notifications]]   * [[https://wiki.openitop.org/doku.php?id=LATEST:admin:notifications|Notifications]]
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 ==== System Menu ==== ==== System Menu ====
   * [[https://www.itophub.io/wiki/page?id=2_7_0%3Aadmin%3Adatabase-tools|Database integrity]]   * [[https://www.itophub.io/wiki/page?id=2_7_0%3Aadmin%3Adatabase-tools|Database integrity]]
-  * [[2_x:datamodel:ip-settings|Global IP Settings]] 
   * [[https://wiki.openitop.org/doku.php?id=LATEST:admin:backup|Data Backup]]   * [[https://wiki.openitop.org/doku.php?id=LATEST:admin:backup|Data Backup]]
   * [[https://www.itophub.io/wiki/page?id=2_7_0%3Aadmin%3Acore-update|Application upgrade]]   * [[https://www.itophub.io/wiki/page?id=2_7_0%3Aadmin%3Acore-update|Application upgrade]]
  
 ==== Tips for administrators ==== ==== Tips for administrators ====
-  * [[2_x:administrators:newsroom|TeemIp Newsroom]] 
   * [[https://www.itophub.io/wiki/page?id=2_7_0%3Aadmin%3Anewsroom|iTop Newsroom]]   * [[https://www.itophub.io/wiki/page?id=2_7_0%3Aadmin%3Anewsroom|iTop Newsroom]]
   * [[https://wiki.openitop.org/doku.php?id=LATEST:customization:delegate_rights|Delegate Admin tools]]   * [[https://wiki.openitop.org/doku.php?id=LATEST:customization:delegate_rights|Delegate Admin tools]]