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--- 2_x:portal:start [2021/03/24 15:05] – [Closed requests] cnaud
+++ 2_x:portal:start [2021/03/24 15:06] – [Closed requests] cnaud
@@ Line 62: / Line 62: @@
 {{ portal-user-7.png }}
-Once the ticket is closed, it cannot be reopen. It is then displayed under the "Closed requests" menu.
+Once the ticket is closed, it is displayed under the "Closed requests" menu.
 ===== Closed requests ====
-Closed requests are reachable together under the **"Closed requests"** menu where they are grouped in 2 tabs: the ore **recent** ones (less than 1 week) and the **closed** ones.
+Closed requests are reachable together under the **"Closed requests"** menu where they are grouped in 2 tabs: the ore **recent** ones (less than 1 week) and the **closed** ones. Closed requests cannot be reopen any more.
 {{ portal-user-closed.png }}

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